With the rise of digital technologies, small and medium-sized enterprises (SMEs) in Sri Lanka have the opportunity to reach new markets, streamline operations, and improve customer engagement. However, many businesses still face challenges in adopting digital platforms due to lack of knowledge, resources, or technical expertise. In this discussion, let’s explore which digital platforms (e-commerce, social media, ERP systems, etc.) have been most effective for SMEs, what hurdles they face in implementing these platforms, and how businesses can maximize their digital presence to drive growth and profitability. Share your experiences or strategies for success!
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